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Formerly BioTrack's Government Solutions Licensee support: [email protected]

Hawaii

Hawaii restricts cannabis to medical use only. The Hawaii Department of Health regulates all licensed operators and requires real-time traceability reporting across the supply chain.

Program
Medical use only
Regulator
Hawaii Department of Health (DOH)
Two people reviewing printed reports at a desk, with a rubber stamp beside the papers

Traceability manuals and API documentation

Training guides and developer specifications for the Hawaii medical cannabis tracking platform.

Regulatory framework

The Hawaii Department of Health (DOH) oversees the state's medical cannabis program in its entirety. Adult-use commercial cannabis remains prohibited under current state law.

All licensed operators, including cultivators, processors, and retail dispensaries, must maintain accurate, real-time electronic compliance reporting and product traceability records in the state system.

Commercial licensing fees

Entities establishing a commercial medical cannabis business in Hawaii must pay non-refundable fees set by state health regulations.

Dispensary application screening fee
$5,000 (non-refundable entry fee)
Annual renewal licensing fee
$75,000 per operational location per year

Patient registration

Patients cannot submit registry applications directly to the Department of Health. The registration process requires certification and transmission by a primary care physician or qualifying specialist.

  1. The patient creates a profile on the eHawaii.gov state portal and completes the official electronic medical cannabis registry form.
  2. The patient pays the annual application fee of $38.50 ($35.00 base state registry fee plus $3.50 portal administration fee). All fees are non-refundable.
  3. The patient routes the completed electronic forms to their attending, state-certified physician or qualifying specialist.
  4. The physician certifies the qualifying debilitating condition and submits the completed application packet to the DOH processing queue. Once vetted, the department issues the 329 Registry Identification Card.

Applicants under 18 may participate provided they obtain written certification from an authorized pediatric physician or specialist confirming a qualifying, severe debilitating medical condition.

Technical support for the Hawaii systemLicensees and integrators can open a ticket with our support team.

Open a support ticket